Frequently asked questions

Frequently Asked Questions

What is Fishfee?

FishFee is a delivery platform that provides food deliveries, grocery shopping, and delivery services to consumers.

How do I sign up for FishFee?

You can sign up for FishFee by downloading the FishFee app from the App Store or Google Play Store and creating an account.

How do I place an order on FishFee?

To place an order on FishFee, open the app and select the service you need. Choose the items you want to purchase and add them to your cart. Proceed to the checkout, select your payment method, and confirm your order.

How long does it take for my order to arrive?

The delivery time for your order will depend on your location and the availability of the items you ordered. You can check the estimated delivery time on the app before placing your order.

What if I need to modify or cancel my order?

You can modify or cancel your order by contacting FishFee's customer support team through the app or website. Please note that modification or cancellation requests may not be possible if the order has already been processed.

Can I track my delivery?

Yes, you can track your delivery on the FishFee app. Once your order is processed, you will receive a notification with the estimated delivery time and a link to track your order in real-time.

What if I'm not satisfied with my order?

If you are not satisfied with your order, please contact FishFee's customer support team through the app or website to report the issue. They will work with you to resolve the problem and ensure your satisfaction.

How does grocery shopping and delivery work on FishFee?

FishFee offers a grocery shopping and delivery service where you can select items from a list of available products and have them delivered to your doorstep. You can either choose to have the items delivered immediately or schedule a delivery time that works for you.

Is there a minimum order amount for deliveries?

Yes, there is a minimum order amount for deliveries on FishFee. The amount may vary depending on your location and the service you are using, but it will be displayed on the app before you place your order.